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Carrying out training programs for employees is a company step to develop employee competencies in order to remain relevant. However, this can be challenging for some companies.
Therefore, knowing how to effectively train employees is something that really needs to be understood. By doing so, you can ensure that the training program you hold is appropriate.
Below, we have summarized various ways to train employees effectively. Let's take a look!
What is Employee Training Program?
Employee training program is a series of activities aimed at providing, obtaining, improving, and developing job competence, productivity, discipline, attitudes, and ethics at a certain skill level.
In addition to developing competencies, employee training is also used to develop career paths and company culture.
Employee Training Methods
In general, there are two employee training methods, namely:
1. On-the-Job Training
On-the-job training is training that is carried out by employees while they are doing their job according to their position and skills. Some forms of on-the-job training include:
- Internship
- Mentoring
- Job instruction training
This method is widely used by companies because it produces quick results in improving employee skills and productivity. This is indeed because this training is carried out under the actual conditions of the job.
For employees, this method is also beneficial because they can learn by doing so that it is easier to accept and understand information in the training program.
2. Off-the-Job Training
This method focuses on long-term education and development programs. During this employee training, employees will be temporarily relieved of their duties so that they can focus on the training.
Some examples of off-the-job training include:
- College
- Self-study
- Participating in conferences, both offline and online
In general, companies combine both with the 70:20:10 method. Where 70% is on-the-job training, employees are directly involved in working on certain tasks or projects. 20% of mentoring programs with managers or experts.
Then the remaining 10% is off-the-job training such as attending courses, workshops, or formal education.
Effective Employee Training Methods
In order for the employee training program provided to be in line with expectations, there are several employee training methods that can be applied.
These methods will help companies in providing training that is appropriate for employees. Here are the methods:
1. Set Expectations for Employees
Set expectations for employees and communicate them clearly. This will ensure that you and your employees have the same understanding of the training. It will also give employees the opportunity to ask questions and have open discussions, which can help the learning process.
Action sample : Before starting a new training program on customer service, organize a kickoff meeting. During this session, clearly outline the goals, expectations, and outcomes expected from the training. Encourage open dialogue among employees to ensure everyone comprehensively understands the training objectives and can ask questions or share thoughts.
2. Use the Microlearning Method
Microlearning is a short, focused, and interactive learning method that is divided into three- to five-minute segments. It is a popular method in the workplace because it is effective in providing employees with the most important information in a concise format that is easy to follow and access.
Action sample : Implement a microlearning series on cybersecurity best practices. Develop short, interactive modules covering various aspects of cybersecurity in 3-5 minute segments. These modules will allow employees to learn essential information in bite-sized portions, making it easier for them to absorb and retain key concepts.
3. Run with e-Learning
e-Learning is a method of employee training that allows employees to access training materials from anywhere. This is a valuable option for companies with remote employees or those who implement a hybrid work model. e-Learning also provides flexibility and a pressure-free learning environment, which can help employees learn more effectively.
4. Allow Employees to Shadow Their Coworkers
Shadowing is a training method that allows employees to observe and learn from their colleagues. This can be a valuable way for employees to learn new skills and responsibilities. Shadowing can also help new team members build confidence and feel more comfortable in their roles.
Action Sample : Initiate a buddy program for new employees. Pair them with experienced team members for a week-long shadowing session, allowing them to observe their role, for example sales techniques, customer interactions, and product presentations. Encourage open discussions to clarify doubts and boost confidence in their roles.
5. Start a Mentorship Program
Mentorship programs can be a valuable way for employees to develop their skills and knowledge. Mentors can provide guidance and support, and they can help employees navigate their careers. Mentorship programs can also help employees build relationships with other professionals.
Action Sample : Action: Launch a mentorship initiative focused on career advancement. Match junior employees seeking growth opportunities with seasoned professionals within the company. These mentors will provide guidance, share experiences, and assist mentees in setting career goals, fostering a supportive professional relationship.
6. Offer Video Training
Video training is a popular method of employee training that is becoming increasingly common. It is a valuable option for companies with employees of all ages. Video training can be effective in helping employees learn new skills and information. It can also be a convenient option for employees who are unable to attend in-person training.
How to Create an Effective Training Program
The methods of employee training discussed above are a starting point for creating an effective employee training program. However, there are several important things to keep in mind to ensure that your training program is successful.
1. Customization
Employee training should not be a one-size-fits-all approach. Instead, the training program should be tailored to the individual needs of each employee. This will help ensure that employees are engaged and that they are learning the skills and information they need to be successful.
✅ Do :
Do Assess Individual Needs: Tailor training modules based on employees' existing skills, roles, and learning styles.
❌ Don't:
Don't Adopt a One-Size-Fits-All Approach: Avoid using generic training materials that might not cater to the diverse learning needs of employees.
2. Communication
It is important to communicate the goals and objectives of the training program to employees. This will help them understand why the training is important and how it will benefit them.
✅ Do:
Do Clearly Articulate Goals: Communicate the objectives and relevance of the training program, highlighting its impact on individual growth and overall company success.
❌ Don't:
Don't Assume Understanding: Avoid assuming that employees understand the importance of the training without clearly conveying its purpose and benefits.
3. Incentives
Incentives can be a great way to encourage employees to participate in training. Incentives can be anything from monetary rewards to non-monetary rewards, such as recognition or time off.
✅ Do:
Do Offer Varied Incentives: Provide diverse incentives such as bonuses, certificates, or opportunities for advancement to motivate employees to engage in training.
❌ Don't:
Don't Rely Solely on Monetary Rewards: Avoid exclusively using monetary rewards as incentives, as this might not cater to all employees' motivations.
4. Employee Feedback
It is important to solicit feedback from employees about your training program. This feedback can help you identify areas where the program can be improved.
✅ Do:
Do Encourage Honest Feedback: Create a safe space for employees to provide constructive criticism and suggestions for improving the training program.
❌ Don't:
Don't Dismiss Feedback: Avoid disregarding employee feedback, as it could provide valuable insights for enhancing the training experience.
5. Continued Learning
Employees should have opportunities to learn and grow throughout their careers. Continued learning can help employees stay up-to-date on the latest trends and technologies, and it can help them develop new skills and knowledge.
✅ Do:
Do Offer Diverse Learning Opportunities: Provide access to workshops, seminars, online courses, and mentoring programs for continuous skill development.
❌ Don't:
Don't Stagnate Learning Opportunities: Avoid limiting learning options or failing to update training materials, risking the obsolescence of skills.
In conclusion, an effective employee training program is the linchpin of organizational growth and success. By embracing principles like customization, clear communication, strategic incentives, continuous feedback, and a commitment to lifelong learning, businesses can create a dynamic environment that fosters employee development and innovation.
As you embark on shaping or refining your training initiatives, consider these strategies to tailor your program, engage your workforce, and drive your company toward sustained excellence.
Remember, investing in your employees' growth is investing in the collective success of your company. Prioritizing their development cultivates a culture of continuous improvement and equips your workforce to meet the challenges of the future head-on.
Here's to building a culture where learning and growth are perpetual, enabling every employee to unlock their potential. Let your commitment to effective training programs pave the way for a more resilient and forward-thinking organization.
