Blog

Learn how to build a comprehensive customer success plan with actionable steps and a free template. Boost customer satisfaction, retention, and long-term business growth.

Discover the key differences between customer success and customer service, and learn how the two functions can work together to enhance customer satisfaction, loyalty, and business growth.

Plan ahead with this HR guide for Malaysia public holiday 2024, complete with national and state holidays. Maximize employee productivity and prepare for long weekends!

Indonesia's public holidays and joint leaves for 2024 ; Pancasila Day. Thursday. June 1 ; Waisak (Vesak). Sunday. June 4 ; Eid-ul-Adha. Thursday.

Discover the ABC method for effective time management. Prioritize tasks, reduce stress, and boost productivity with this simple yet powerful technique.

Need help writing a job offer letter that impresses? Our templates make it easy to create a compelling and professional document.

A sales development representative (SDR) is a sales professional who generates and qualifies leads. Learn more about their role here.

Time to hire is a key HR metric that measures the efficiency of the recruitment process. It calculates the number of days between a candidate's application and the acceptance of a job offer.